As mentioned elsewhere, the security of our customers’ account information is of utmost importance. That’s why we go above and beyond to ensure it doesn’t fall into the wrong hands.
All of Provident’s online banking solutions are hosted on secure sites. Any information exchanged between our secure online banking servers and your computer is subjected to strong encryption that meets the standard for secure data exchange over the Internet. On Provident’s Online Banking pages, you will notice the lock icon at the bottom of the browser window, indicating that your online banking session is being conducted over a secure channel.

You should also be sure to use anti-spyware and firewall software on all of your computers. These software packages must be kept up to date in order to ensure that they protect your computer to the greatest extent they can. Please note that some anti-spyware and firewall software packages can be set up not to allow for cookie files or to systematically remove cookies. If our cookie is removed and cannot be applied, your computer will not be considered registered and you will need to answer your security questions when you sign on.

It’s worth noting that the incidents of ID theft stemming from sensitive information being physically compromised greatly out number online incidents. This is mainly because paying your bills online and receiving your bills and statements online (eStatements) instantly removes many sources of sensitive information from the mail stream, where they could be more easily intercepted than in a secured online environment.

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